Term & Condition

At Bali Aji Rental, we want your riding experience in Bali to be safe, smooth, and enjoyable. To ensure clarity and fairness for both parties, please take a moment to review our Terms & Conditions before confirming your booking. These guidelines explain what’s included in your rental, your responsibilities as a rider, and how we can best support you during your journey across the island.

1. General Requirements

• All renters must present a valid motorcycle driving license (International or local SIM C).
• Minimum renter age: 18 years old.
• Passport or valid ID must be shown upon booking or delivery.

2. Rental Duration & Extensions

• Rental time is calculated on a 24-hour basis.
• Late return will be charged an overtime fee per hour.
• Extensions are possible upon request and subject to vehicle availability.

3. Payment & Deposit

• Full payment must be made at the start of the rental period.
• For most scooters, no deposit is required. Some larger units (premium/maxi scooters) may require a refundable deposit.
• Accepted payments: cash, bank transfer, or e-wallets (details provided during booking).

4. Vehicle Use

• The scooter must only be driven by the registered renter.
• Use of the scooter for illegal activities, racing, or off-road riding is strictly prohibited.
• Renters must follow all Indonesian traffic laws.

5. Fuel Policy

• Scooters are delivered with at least ¼ fuel tank.
• Renters are responsible for refueling during the rental period.
• No fuel refund is provided upon return.

6. Insurance & Responsibility

• Basic rental does not include insurance. Renters are fully responsible for any damage, theft, or loss unless optional insurance is purchased.
• Optional damage and theft insurance is available at extra cost.
• In the event of an accident, the renter must notify Bali Aji Rental immediately.

7. Breakdown & Assistance

• Bali Aji Rental provides road assistance during the rental period.
• If a scooter cannot be repaired on-site, a replacement vehicle will be provided (subject to availability).

8. Delivery & Collection

• Free delivery is available to most areas in Bali.
• Extra charges apply for delivery to remote or far areas.
• Scooters must be returned to the agreed location at the end of the rental.

9. Cancellations & Refunds

• Free cancellation if made at least 24 hours before delivery.
• No refunds for early returns.
• Refunds are processed in the same payment method used for booking.

10. Liability & Safety

• Helmets are provided and must be worn at all times.
• Renters are liable for traffic fines, penalties, or towing fees during the rental period.
• Bali Aji Rental is not responsible for personal injury, loss of belongings, or accidents resulting from negligence.